A: What are photoluminescent signs?

Q: Glow in the dark, photoluminescent signs use a material which self charges using ambient light. This means at all times, 24 hours a day, 365 days of the year, in case of power failure causing low light or a fire and smoke filled environment, these safety signs will glow brightly enough to be seen.

A: what delivery for order？

Q: Delivery day 25 day for a container

A: Product accessories include:

Q: ,password lock ,assembly screws .

A: are you manufacturer ?

Q: yes ,we are manufacturer , you can also send us your drawing , we can design for you

A: please send price

Q: Thanks for your inquiry. Could you kindly advise below details so I can quote you accurate price: 1. Target quantity 2. Preferred size / model 3. Destination port or country 4. Any special requirement (logo, packing, certification) We are professional factory with 21‑year experience, look forward to your reply.

A: Are you a trading company or factory

Q: We are real factory and manufacturer, own production workshop. We support OEM & ODM, custom logo, custom packaging. You are warmly welcome to visit our factory anytime.

A: Your sample charge is too high.

Q: We could provide sample for your quality check. Normally sample cost is charged, sample freight will be on your side. Once bulk order confirmed, we will refund the sample cost to you.

A: How long to finish samples?

Q: Normal sample lead time: 7‑10 working days. If need custom logo, extra 3‑5 days needed.

A: Can you rush my order to shorten delivery time?

Q: I will check our production line. Rush order is acceptable with a small extra fee, we will try our best to meet your timeline.

A: When should I pay the deposit after confirming order?

Q: We will arrange raw materials and production immediately once deposit is received. Please inform your payment schedule.

A: Can I print my own logo on the parcel box?

Q: Yes, laser engraving and silk screen printing are available. Please provide AI/PDF logo file, one-time plate fee is needed for the first order.

A: I am dissatisfied with your poor product quality.

Q: We take quality problems seriously and will not avoid responsibilities. We will investigate and send you a practical solution within 24 hours.