parcel

A: please send price

Q: Thanks for your inquiry. Could you kindly advise below details so I can quote you accurate price: 1. Target quantity 2. Preferred size / model 3. Destination port or country 4. Any special requirement (logo, packing, certification) We are professional factory with 21‑year experience, look forward to your reply.

A: Are you a trading company or factory

Q: We are real factory and manufacturer, own production workshop. We support OEM & ODM, custom logo, custom packaging. You are warmly welcome to visit our factory anytime.

A: Can you provide free samples?

Q: We could provide sample for your quality check. Normally sample cost is charged, sample freight will be on your side. Once bulk order confirmed, we will refund the sample cost to you.

A: Your sample charge is too high.

Q: We could provide sample for your quality check. Normally sample cost is charged, sample freight will be on your side. Once bulk order confirmed, we will refund the sample cost to you.

A: How long to finish samples?

Q: Normal sample lead time: 7‑10 working days. If need custom logo, extra 3‑5 days needed.

A: Your price is higher than other suppliers.

Q: I fully understand price concern. There are different material thickness, accessory standard and workmanship in market. Our products apply for supermarket & Amazon sellers, stable quality to reduce your after‑sales risk. Could you share your target price? We will check if we can adjust for you based on your order quantity.

A: Can you give me a better discount?

Q: Price is related to order quantity. Larger quantity brings better unit price. If you can increase order volume, we will apply our best discount for you.

A: Can you rush my order to shorten delivery time?

Q: I will check our production line. Rush order is acceptable with a small extra fee, we will try our best to meet your timeline.

A: When should I pay the deposit after confirming order?

Q: We will arrange raw materials and production immediately once deposit is received. Please inform your payment schedule.

A: Can I print my own logo on the parcel box?

Q: Yes, laser engraving and silk screen printing are available. Please provide AI/PDF logo file, one-time plate fee is needed for the first order.

A: I am dissatisfied with your poor product quality.

Q: We take quality problems seriously and will not avoid responsibilities. We will investigate and send you a practical solution within 24 hours.

A: Can you provide test reports and certificates?

Q: We can supply existing certificates. Third-party testing is acceptable, but testing fees need to be covered by you.

A: I have no purchasing plan recently.

Q: No problem. We will keep your contact and update new products & promotions regularly. Feel free to contact us when you have demands later.

A: What material is your parcel box made of?

Q: Heavy-duty hot-dip galvanized steel with anti-rust powder coating, suitable for long-term outdoor use.