A: what material for safe boxes?

Q: galvanized steel powder coating

A: what advantage for YOOBOX product ?

Q: we use plastic powder adopts outdoor environmental protection formula. Not easy to discolor and fall off outdoors, Waterproof and anti-theft。

A: are you manufacturer ?

Q: yes ,we are manufacturer , you can also send us your drawing , we can design for you

A: Can you provide free samples?

Q: We could provide sample for your quality check. Normally sample cost is charged, sample freight will be on your side. Once bulk order confirmed, we will refund the sample cost to you.

A: How long to finish samples?

Q: Normal sample lead time: 7‑10 working days. If need custom logo, extra 3‑5 days needed.

A: Your price is higher than other suppliers.

Q: I fully understand price concern. There are different material thickness, accessory standard and workmanship in market. Our products apply for supermarket & Amazon sellers, stable quality to reduce your after‑sales risk. Could you share your target price? We will check if we can adjust for you based on your order quantity.

A: Can you give me a better discount?

Q: Price is related to order quantity. Larger quantity brings better unit price. If you can increase order volume, we will apply our best discount for you.

A: When should I pay the deposit after confirming order?

Q: We will arrange raw materials and production immediately once deposit is received. Please inform your payment schedule.

A: I am dissatisfied with your poor product quality.

Q: We take quality problems seriously and will not avoid responsibilities. We will investigate and send you a practical solution within 24 hours.

A: Can you provide test reports and certificates?

Q: We can supply existing certificates. Third-party testing is acceptable, but testing fees need to be covered by you.